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By role

Operations

Use the cross-lodge view to find the right owner, resolve blockers, and close the day with confidence.

This page is a starting point for operations teams. Operations brings the lodge-wide view together; the product pages below show where the information behind each signal belongs.

Start with the live picture

Use Operations to understand what is happening across the lodge, what is blocked, and what needs an owner. When you find a problem, go from the signal to the source record rather than trying to resolve it from a summary alone.

If the question is about...Go to...
A Program, field execution, or Fishing ReportFishing
A guide's readiness, gear, expenses, advances, or accountGuides
A client commitment, trip context, or required workCIS
The evidence behind a better field decisionField Knowledge

Answer guides' field reports

When a guide reports an Issue or a Change on a Program step, Operations, the Head Guide and Executives get an alert. Open it to read what happened, reply once and mark it resolved; the guide gets a notification and sees the reply under that step. A Beat changed during the day comes in the same alert. Every report also shows on the Program under Field reports. A Note is for the record only and raises no alert.

Workspaces you can be given on their own

Fuel coupons, and read-only guide balances and movements, can be granted to someone in Operations without giving them guide administration or general financial access. Without the grant, those sections don't appear for them.

Close the day with evidence

Use Operational Closure when you need to understand whether a day is genuinely complete. It shows the shared checks behind closure and the source area for each one.

The Fishing, Guides, and CIS flow is useful when a blocker begins with a client trip and moves into field work or guide accountability.

Keep ownership visible

Operations coordinates attention and makes the state of the lodge clear. It does not take ownership away from Fishing, Guides, CIS, or Field Knowledge. Keeping that distinction visible makes escalations faster and helps every person start from the right place.

For an end-to-end operating scenario, open Playbook.